1. Introduction

Rachel Crawford – Farmers Insurance District ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact our office.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, address, phone number, email address, and similar contact details you provide voluntarily.

  • Insurance-Related Information: Information needed to provide you with insurance quotes or services, such as vehicle, property, or health details.

  • Usage Data: Pages visited, time spent on site, browser type, and referring URLs collected automatically via standard web server logs and analytics tools.

  • Cookies: Small data files placed on your device to improve site functionality and user experience.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide insurance quotes or services

  • Communicate with you about your policy or coverage options

  • Improve our website and services

  • Comply with applicable laws and regulations

  • Prevent fraud and ensure the security of our systems

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

  • Farmers Insurance Group: As an authorized district, we share necessary information with Farmers Insurance Exchange and affiliated entities to facilitate policy issuance and management.

  • Service Providers: We may engage trusted third-party vendors who assist in operating our website or conducting our business, subject to confidentiality agreements.

  • Legal Requirements: We may disclose information when required by law, subpoena, or other legal process.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.

7. Third-Party Links

Our website may contain links to third-party websites, including the official Farmers Insurance website. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion of your data, and opt out of the sale of personal information. We do not sell personal information. To exercise your rights, please contact us using the information below.

10. Your Choices

You may contact us at any time to review, update, or request deletion of personal information we hold about you. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

If you have any questions, please contact us.